Our mission statement
Die ultimative Weiterbildung im Bereich KFZ!There are some basic things that we are committed to.
Smartrepair Academy – Our mission statement

Smart Repair Academy – Our mission statement
The SRA GmbH Smart Repair Academy stands for demand- and customer-oriented training measures and guarantees quality in education.
As an educational institution, it is important to us not only to teach knowledge through theory, but also to consolidate knowledge with practice-oriented training. Our knowledge and interest in innovation and digitalization not only give us a clear advantage over our competitors, but also our students.
In order to be able to offer consistently good services irrespective of the persons carrying out the work, we undertake to comply with the following principles.
The mission statement is communicated internally via the notice board in the educational institution. Externally, the mission statement is communicated via the school’s own website.
Customer orientation
As a customer…
…is understood by us to include all interested parties, including the participants, the training provider, the cost bearer, but also the commissioning company, society in the broadest sense, which has an interest in compliance with the law, the protection of the
environment and the conservation of resources.
The economy with its market-oriented qualification requirements, the Federal Employment Agency with its demand for the integration of graduates, even employees and suppliers are interested parties and must be included in this broadly defined concept of the customer. In this context, within the framework of the existing procedures and processes, we check whether the demands and expectations that the customer places on us can be met with theavailable resources (equipment, media, lecturers). We try to maintain and promote this by constantly observing the processes as part of internal audits and monitoring the daily completion of tasks that arise.
There is a continuous improvement process. One of the objectives arising from this is to sustainably increase customer satisfaction. Respectful and appreciative interaction between participants, lecturers, administration and management is a matter of course for us, which is why we speak to graduates as equals and do not differentiate according to gender, nationality, professional level or similar.
Personnel
We set…
...qualified personnel who receive ongoing professional training.
Educational offer
Potential participants…
…receive clear statements and information from us on everythingrelevant. You will receive personal coaching and advice from us to enable participant-oriented and appropriate development.
The cooperation within the measure is individual and geared towards the participants and the variety of methods.
Qualified and individual measures ensure the success of the lessons.
Participants
Our advertising claims…
…are truthful and serious. Our measures are transparent with regard to: Objectives, participation requirements, conditions of participation, duration, location, price, number of lessons, methods used, terms and conditions.
When developing our training courses in accordance with the Third Book of the German Social Code (SGB III), we take into account the situation and development of the labor market and adapt them to the current training and labor market.
We support the participants in their integration into the regular labor market.
Contact us today – we’ll turn you into a vehicle care professional
Reviews – what others say
All our courses
So, when are you taking off?
Find out now, without obligation, about our training and further education offers in the field of Smart Repair. We will be happy to answer your questions by phone or email!
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Further training
Complete vehicle preparation course
Paint damage-free dent removal technology
Spot Repair
Vehicle preparation and vehicle care
Car wrapping – Vehicle wrapping
Interior repair
Services
Workshops
State funding
Arrival and parking
Information for employers
Financing
Contact us
Contact us
Address
SRA Smartrepair Academy
Emscherallee 20
44369 Dortmund